> FAQ > package
- What kinds of furniture do you rent?
- All furniture is brand new. However, some could be second hand, but those are still new. (Only 2-3 months used)
- What is the term for rent?
- A year (or more) is our normal period.
- What is the payment term?
- You can pay in a lump sum or with 6 months deposit and pay every month.
- How long does it take for delivery?
- It takes about 10 days to 30 days at most because of natural disaster or out of stock.
- How much is the delivery charge?
- Delivery charge is included in package items. Also, there is an additional delivery charge for out of Seoul area.
- Do you have any show room?
- No, we don't. Only Pictures will be provided through email.
- Can I return the furniture?
- If that's because your mind is changed, you can choose others but you will get a delivery charge. If a product is damaged, it will be replaced with a new one.
- Can I change the list of package?
- You can reverse to other products but price will be different.
- Can I add more on the package items?
- You can rent more additionally.
- What if the item is damaged? Do you repair for it?
- We provide all repairs with English service. If it's damaged while you using it, you will be claimed compensation.
- How long does it take to move out the furniture?
- If you let us know before you leave, we will arrange the schedule for you. You don't have to pay for pick up. If you cancel in the middle for a contract the rent fee is not refundable. And inspection will be required before returning all furniture.
- Can I extend the contract?
- It's always possible if you contact us before the contract is expired.
- Is tax included?
- 10% tax is excluded from rental fee.
