> FAQ > buying service
- What is buying service?
- Buying service is executing an order instead of foreigners who are having a difficulty in purchasing furniture in Korea.
- What kind of furniture is available for buying service?
- Brand-name furniture or high priced products are available.
- How do I pay for purchasing?
- We issue receipt after purchasing the whole furniture. The payment way is lump sum.
- How long does it take for delivery?
- It takes about 10 days to 30 days at most because of natural disaster or out of stock.
- How much is the delivery charge?
- It depends on brands or products.
- Can I see the real furniture, not through image?
- If you want to go to the show room, we accompany and guide you.
- Can I return the furniture?
- High priced products are not available to return. Most furniture is make-to-order, so you need to be careful before you buy.
- What if the item is damaged? Do you repair for it?
- We repair for general damages and we apply for after service in place of foreign users. But if the furniture is damaged by a lessee, the lessee should replace it with the same product or charge for the price.
- Is proxy fee included in buying service?
- Every buying service (10%) has additional condition.
